By using this site, you agree to the terms of our policy.
What Personal Information is Collected
Depending on how you use SoberNow.com, we may ask you to share personal information with us. Whether you choose to give SoberNow.com information is completely up to you. We provide online forms for contact purposes and we may collect your name, phone number, and email address, as well as other important information that enables us to serve you better. Additional information that may be collected includes home address, date of birth, alcohol and drug use history, along with your medical history.
When Personal Information is Collected
SoberNow.com will ask you for information, including some personal information, when you contact our treatment centers by phone, email or by using any of the online forms provided on our website.
Who Views Your Personal Information
SoberNow.com may share your personal information with the treatment providers it represents. They have access to personal information needed to perform their functions of helping you, but may not disclose your personally identifiable information for other purposes.
Some personal information is stored on servers owned by other companies. Only SoberNow.com has the right to access this information.
How SoberNow.com Protects Your Information
In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard security technology to protect data transfer and our information systems are treated with the highest regard for security. In addition, we limit access to user information to only authorized personnel.
Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
Cookies on SoberNow.com
We collect anonymous information about how you use the site by setting and accessing cookies in your browser, application or similar technology. Cookies are not connected to any personal information about you. We collect information to provide better services to all of our users.
SoberNow.com may use some cookies from 3rd party sources to enable us to provide you with certain features on our website. Removing some of our cookies may seriously disrupt your use of the site.
What type of cookies do we use and when?
There are two broad classes of cookie: session and permanent. Session cookies are used to keep track of information needed by a user and their browser on their journey through a website. Session cookies have a short lifetime and expire within a few minutes of the user leaving the site. SoberNow.com uses session cookies to keep you logged in for the duration of your visit, which enable you to complete certain actions on this website, for example, using our forums, user profiles and expert q&a's.
We also use permanent cookies to 'remember you' when you return.
Personal Data is also collected for the following purposes and using the following services:
Registration and Authentication
Access to third party services' accounts
- Access to the Facebook account. Permissions: About Me, Activities, Birthday, Current City, Email, List of Friends and Photos.
Remarketing and Behavioral Targeting
- Remarketing through Google Analytics for Display Advertising and Facebook Remarketing. Personal Data: Cookie and Usage data. More info below under ""Links to Other Websites" > "Google".
Analytics services allow us to learn how you use our services by giving us the ability to collect information based on your interaction with our services.
Displaying content from external platforms
- Youtube video widget, Wistia widget, Google Maps widget and Vimeo video. Personal Data: Cookie and Usage data
- Pingdom. Personal Data: Cookie and Usage data.
Interaction with online surveys and forms
- Wufoo. Personal Data: Usage data.
Traffic optimization and distribution
- Google AdSense. Personal Data: Cookie and Usage data.
Hosting and backend infrastructure
Interaction with external social networks and platforms
- Facebook Like button and social widgets and AddThis. Personal Data: Cookie and Usage data.
Managing support and contact requests
User database management
Further information about Personal Data Usage
Privacy for Children
SoberNow.com represents mental health treatment providers. We only offer information for individuals 13 years of age or older. As such, our website is not structured to attract anyone under the age of 13, nor do we knowingly collect any information from individuals under the age of 13.
Links to Other Websites
Google Advertising & Remarketing
Our use of remarketing lists is restricted to the targeting of healthcare professionals. We may use collected data to remarket non-sensitive services and promotions in connection with SoberNow.com, for example to advertise our directory listings and other healthcare marketing services specifically to healthcare professionals.
You can opt out of network advertising cookies by visiting the aboutads.info choices page. If you want to persist your opt-out of interest-based ads from all Network Advertising Initiative-member companies, you can install a browser opt-out plugin or visit the NAI opt-out page.
By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
Our postal address is:
SoberNow.com, Higher Ground Services, 235 Center St, Brewer, ME 04412, U.S.A.